Key Issues with the existing chatbot

Project Goal

Personality and Tone of the chatbot

Behavioral Triggers for human-like interactions


  1. Clarifying Questions

Behavioral Triggers for human-like interactions


  1. Suggestive Prompts

GIF

Behavioral Triggers for human-like interactions


  1. Connect to an Agent

Behavioral Triggers for human-like interactions


  1. User inactivity

Comparing Products

GIF

Chatbot Redirection